Refund Policy
All Inductive Automation software products are available for a free evaluation. Customers are encouraged to fully evaluate the software prior to purchasing a software license. Evaluation software may be downloaded from the Inductive Automation web site, is fully functional, and includes complete online documentation. During the evaluation period, technical support is available by contacting Inductive Automation software support.
After purchase, Inductive Automation software is covered by a 30-day money-back guarantee. If you are not completely satisfied, just send an e-mail to sales@inductiveautomation.com or call our orders department at (916) 456-1045 within 30 days of purchasing a license.
Please Note: If software has been activated using the CD-KEY provided at time of purchase, you must un-activate the software before requesting a refund. Uninstalling the software does not un-activate it.
See the company's statement on Evaluation Software.