I have been trying to configure three Digi One IAPs to communication with a SLC 5/04 for the last three days. Was able to get one unit to communicate for a day or so, then it lost its configuration when I connected the second unit to the same power supply to configure it (SLC P2 rack 24VDC power, probably not a good choice, don’t do this!). Installed a SOLA 24 VDC power supply, powered the units back up, was finally able to get the second unit to commuicate, no luck with the first. The 3rd unit, new out of the box, configured in an identical manner, refuses to communicate.
Tried configuration with 3 different computers, tried two separate PLCs, two versions of RSLinx on two separate laptops, three ethernet configurations (crossover direct, non-cross over direct, going through a router), and of course, a better power supply, no success with the third out of the box unit, nor could I get the first unit to come back to life.
There are only a few things to configure: select industrial automation slave mode, configure for DF1 full duplex, set the baud rate to 19,200. After almost 20 years in the business, I am confident that I have gotten that part right, still no luck.
Digi wants $90 up front for tech support, the distributor my client went through has tried very hard to help me with this, he was able to arrange a call without the fee. This is the point at which we were able to get the second unit to communicate, only difference was going through the “wizard configuration”, which didn’t do anything different than what I had already (repeatedly) tried, but for some reason it worked. After the phone call, using the identical process to get the 1st and 3rd units to communicate was unsuccessful.
Because of the “out of the box” problems we have encountered with this product, at this point myself and my client (BASF) have decided that we cannot count on this device, so we are purchasing 5/05s to connect up to directly.
Not sure what the problem is here, the only common factor is the Digi Ones themselves, could be they got a bad run of serial comm chips or some kind of other defect.
Has anyone had any experience with the Amplicon MGate EIP 3000?