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 mobile error 
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Sergeant
Sergeant

Joined: Wed Jul 04, 2012 2:44 am
Posts: 59
Post mobile error
Hi
i have one project and try to lunch it from my mobile. it gave me this massage
java.io.EOFException
i don't know what is the problem. FYI .it lunch from PC without any problem. my phone working under android v 3.5
thanks
Tamer


Thu Jul 05, 2012 9:04 am
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Moderator
Moderator

Joined: Fri Mar 16, 2012 1:00 pm
Posts: 760
Location: Sacramento, CA
Post Re: mobile error
What version of Ignition are you using (very important for us to know :) )?

Also, check to see if accepting cookies is enabled.

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Greg Simpson
Inductive Automation
Technical Support Rep


Thu Jul 05, 2012 9:26 am
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Sergeant
Sergeant

Joined: Wed Jul 04, 2012 2:44 am
Posts: 59
Post Re: mobile error
Greg.Simpson wrote:
What version of Ignition are you using (very important for us to know :) )?

Also, check to see if accepting cookies is enabled.

Thanks Greg for your fast replay.
I am using v7.5 and accepting cookies is enabled.
thanks
Tamer


Thu Jul 05, 2012 12:46 pm
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Joined: Sun Apr 02, 2006 2:46 pm
Posts: 1982
Location: Sacramento, CA
Post Re: mobile error
Can you try another device like an iPhone?

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Travis Cox
Inductive Automation
Technical Support Rep.


Thu Jul 05, 2012 1:22 pm
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Joined: Fri Mar 16, 2012 1:00 pm
Posts: 760
Location: Sacramento, CA
Post Re: mobile error
I just checked internally, we did have an issue with the mobile module in version 7.5. I am showing that it has been fixed for version 7.5.1. You can download the latest beta release from our website, that would be 7.5.1-beta4.

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Greg Simpson
Inductive Automation
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Thu Jul 05, 2012 1:24 pm
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Cadet
Cadet

Joined: Wed Jul 11, 2012 9:06 am
Posts: 2
Post Re: mobile error
I am also experiencing the same issue. I know prior to 7.5 mobile was working fine.
We use Blackberry and iPhones for all of our users and all get the same error as described.
We applied 7.5.1 beta5 today and still get the same issue. java.io.EOFException.
Any other suggestions to try?

The devices have "Accept Cookies" turned on as well as "run java script" as on.


Wed Jul 11, 2012 9:17 am
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Cadet
Cadet

Joined: Wed Jul 11, 2012 9:06 am
Posts: 2
Post Re: mobile error
I have found the source of the issue to be Java 7 that was loaded onto our Ignition server. If I run Java 6 and 7 on the server the error persists but works fine once Java7 is unloaded.

At this point my mobile devices are working as normal.


Wed Jul 11, 2012 9:42 am
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Joined: Fri Mar 16, 2012 1:00 pm
Posts: 760
Location: Sacramento, CA
Post Re: mobile error  Topic is solved
That was going to be my first question, what version of Java are you using?

The mobile module is only working with Java 6

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Greg Simpson
Inductive Automation
Technical Support Rep


Wed Jul 11, 2012 9:58 am
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