problem starting Ignition service with GCU
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General  Joined: Tue Jul 26, 2011 2:34 am Posts: 160 |
 problem starting Ignition service with GCUI have a problem starting Ignition service with the Gateway Control Utility. When I launch it, opens a black window (as normal) but it closed suddenly without open the launcher or start the service. The only way to start Ignition is stpping manually the service in windows. I have installed Ignition in a pc with Windows XP and m using Java 1.6.0_29.
Can anybody help me? Sam |
| Wed Nov 02, 2011 12:29 am |
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Moderator  Joined: Mon Jun 20, 2011 12:13 pm Posts: 59 |
Re: problem starting Ignition service with GCU You don't necessarily need the GCU to restart the Ignition service. If you are comfortable with the command line, you can also open a command window and type in these commands:
Code: net stop ignition Code: net start ignition That being said, the GCU should still open without issues. Which version of Ignition are you using? Another thing to try is to open a command window, navigate to the Ignition installation folder and run: Code: launch-gcu.bat |
| Wed Nov 02, 2011 7:31 am |
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General Joined: Tue Jul 26, 2011 2:34 am Posts: 160 |
Re: problem starting Ignition service with GCU I had 7.2.6 installed but recently moved to 7.3.1. Now the only problem is when I open the gcu the service doesn't start as normal. Why is this happening?
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| Thu Nov 03, 2011 1:46 am |
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Moderator Joined: Mon Jun 20, 2011 12:13 pm Posts: 59 |
Re: problem starting Ignition service with GCU Keep in mind that the act of opening the GCU by itself is not enough to start the Ignition service. You have to click on the green "Play" icon in the upper right corner to actually start the service.
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| Thu Nov 03, 2011 7:40 am |
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General Joined: Tue Jul 26, 2011 2:34 am Posts: 160 |
Re: problem starting Ignition service with GCU I would like to know why, when I open the GCU, the service start automatically in others pc's. How can I configure my pc so the service starts automatically just opening the GCU?
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| Thu Nov 03, 2011 11:51 pm |
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General Joined: Tue May 31, 2011 6:27 am Posts: 310 Location: Minnesota |
Re: problem starting Ignition service with GCU SamJaimes wrote: I would like to know why, when I open the GCU, the service start automatically in others pc's. How can I configure my pc so the service starts automatically just opening the GCU? How about configuring it without the GCU? Open the services control panel by running services.msc:  Make sure that the "Ignition Gateway" item is set to "Automatic" startup:  |
| Fri Nov 04, 2011 5:48 am |
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Moderator Joined: Thu Mar 30, 2006 10:08 pm Posts: 1175 |
Re: problem starting Ignition service with GCU I'm not 100% sure of this, but I would guess that the Ignition service is set to run automatically when Windows starts. You can confirm this by opening "services" under "administrative tools" in the Control Panel. This allows you to manually start or stop the service and set the startup type. "Automatic" starts with windows, "manual" doesn't start, "disabled" disables it. You should be able to verify what is going on by opening the "Ignition" service in that tool.
_________________ Nathan Boeger, CISSP-ISSAP, CCNP Voice, VCP Not Another Industrial Blog - My SCADA software blog "Design Simplicity Cures Engineered Complexity" |
| Fri Nov 04, 2011 5:53 am |
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Moderator Joined: Thu Mar 30, 2006 10:08 pm Posts: 1175 |
Re: problem starting Ignition service with GCU gbuehler - you beat me to it (and did a better job with the screenshots).
_________________ Nathan Boeger, CISSP-ISSAP, CCNP Voice, VCP Not Another Industrial Blog - My SCADA software blog "Design Simplicity Cures Engineered Complexity" |
| Fri Nov 04, 2011 5:54 am |
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General Joined: Tue Jul 26, 2011 2:34 am Posts: 160 |
Re: problem starting Ignition service with GCU Hello,
I think a better question would be: what stops Ignition service in the PC? everyday I have to reboot the system in order to start the service. Thanks for your help? |
| Sun Apr 15, 2012 10:49 pm |
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Moderator Joined: Mon Jun 20, 2011 12:13 pm Posts: 59 |
Re: problem starting Ignition service with GCU Normally, once a service is running, it never stops unless the program crashes or someone stops the service manually. You might want to check your wrapper.log in the logs folder and look for some error messages. Also, maybe some script is running somewhere that is shutting down your service?
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| Mon Apr 16, 2012 6:42 am |
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General Joined: Tue Jul 26, 2011 2:34 am Posts: 160 |
Re: problem starting Ignition service with GCU Hello,
I don't have any script sopping the service and nobody stops the service manually. In the wrapper there's a line that repeats a lot: Code: INFO | jvm 5 | 2012/04/18 07:10:33 | java.lang.OutOfMemoryError: Java heap space INFO | jvm 5 | 2012/04/18 07:10:41 | ERROR [BasicExecutionEngine ] [07:10:41,250]: One-shot task com.inductiveautomation.xopc.client.sropc.UAServer$3@12916d6 threw uncaught exception. INFO | jvm 5 | 2012/04/18 07:10:41 | java.lang.OutOfMemoryError: Java heap space INFO | jvm 5 | 2012/04/18 07:10:46 | ERROR [BasicExecutionEngine ] [07:10:46,015]: One-shot task com.inductiveautomation.xopc.client.sropc.UAServer$3@9556e3 threw uncaught exception. INFO | jvm 5 | 2012/04/18 07:10:46 | java.lang.OutOfMemoryError: Java heap space May be is the OPC UA server having problems. Is this possible? |
| Tue Apr 17, 2012 10:46 pm |
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 Moderator Joined: Mon Oct 27, 2008 4:10 pm Posts: 1336 Location: Folsom, CA |
Re: problem starting Ignition service with GCU SamJaimes wrote: Hello, I don't have any script sopping the service and nobody stops the service manually. In the wrapper there's a line that repeats a lot: Code: INFO | jvm 5 | 2012/04/18 07:10:33 | java.lang.OutOfMemoryError: Java heap space INFO | jvm 5 | 2012/04/18 07:10:41 | ERROR [BasicExecutionEngine ] [07:10:41,250]: One-shot task com.inductiveautomation.xopc.client.sropc.UAServer$3@12916d6 threw uncaught exception. INFO | jvm 5 | 2012/04/18 07:10:41 | java.lang.OutOfMemoryError: Java heap space INFO | jvm 5 | 2012/04/18 07:10:46 | ERROR [BasicExecutionEngine ] [07:10:46,015]: One-shot task com.inductiveautomation.xopc.client.sropc.UAServer$3@9556e3 threw uncaught exception. INFO | jvm 5 | 2012/04/18 07:10:46 | java.lang.OutOfMemoryError: Java heap space May be is the OPC UA server having problems. Is this possible? Well, what that indicates is that the UA server is having some kind of problem because your gateway has run out of memory... Can you call support today and let them look around? _________________ Kevin Herron Software Developer Inductive Automation |
| Wed Apr 18, 2012 6:14 am |
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General Joined: Tue Jul 26, 2011 2:34 am Posts: 160 |
Re: problem starting Ignition service with GCU ok I will do that
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| Wed Apr 18, 2012 6:38 am |
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General Joined: Tue Jul 26, 2011 2:34 am Posts: 160 |
Re: problem starting Ignition service with GCU  Thanks! The problem was solved just upgrading to Ignition 7.3.6
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| Thu Apr 26, 2012 12:13 am |
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