Designer Freezing When Using Java Web Start and Java 8

Right after I installed Java 8 and then tried to launch the designer or projects using Java Web Start the application would freeze right after logging in. This occurred on Ignition 7.6 and Ignition 7.7.

Maybe it had to do with Java 8 using settings that were used for Java 7 or missing properties or settings for Java 8? That is just a guess.

I am using Ubuntu Linux. My Java Console freezed too. I was able to take the attached screenshot after my Java Console freezed.

I was able to get around this problem by using the client launcher to launch the designer and projects.


Did you see any errors in the OS System logs in regards to the JVM ?

Hi James,

There are errors in the log and trace files that are generated after logging in to the designer. Is that what you mean?

I have attached the logging and trace files that have errors.

The specific version of Java 8 is 1.8.0_11.
javaws6121063234971819508.trace.txt (22.2 KB)
javaws1876181097506144760.log (62.3 KB)

I ran into this problem again on a different computer. Can this please be fixed?

For what it’s worth, I am having the exact same problem. Fresh install of ubuntu 14.4/64bit on either of an asus / amd or dell/intel PC, ignition 7.7 from any one of 3 different servers, also tried java 7 and 8 on the clients. Good call on the client launcher, I was about to give up and buy another windows license but that worked. Since we have a work around, this is not a critical issue on my end, but If there is any info or logs I can provide to help solve the problem, let me know.

I’ve seen this problem once before and chalked it up to something wonky in my vm (I was having other Java-related problems in the vm at the time.)

I did several clones of a fresh Ubuntu 14.04 vm with all IcedTea stuff removed and Java 8 installed. I tried 7.6.7 and 7.7.1 from the installer, and 7.7.1 from the zip file, and can’t make the issue happen with any of those. :scratch: If any of you have hints on how to replicate this consistently, I’d love to hear them. (Please include the build number you’re using, too. Thanks!)

I’m running 7.6.6 with java 8 and getting the same issue. Actually, the gateway isn’t even starting now. I checked the wrapper log file and am getting that it could not reserve enouch space for 2097152kb object heap and that it is ignoring the option for PermSize=64m and maxpermsize=128m as support for these was removed in 8.0.

To even get this far I had to repoint my java in the .conf file

[quote=“speters”]I’m running 7.6.6 with java 8 and getting the same issue. Actually, the gateway isn’t even starting now. I checked the wrapper log file and am getting that it could not reserve enouch space for 2097152kb object heap and that it is ignoring the option for PermSize=64m and maxpermsize=128m as support for these was removed in 8.0.

To even get this far I had to repoint my java in the .conf file[/quote]

Can you attach or email to support your wrapper.log file(s)

Here it is:

STATUS | wrapper | 2014/10/21 08:36:42 | Launching a JVM…
INFO | jvm 1 | 2014/10/21 08:36:43 | Error occurred during initialization of VM
INFO | jvm 1 | 2014/10/21 08:36:43 | Could not reserve enough space for 2097152KB object heap
INFO | jvm 1 | 2014/10/21 08:36:43 | Java HotSpot™ Client VM warning: ignoring option PermSize=64m; support was removed in 8.0
INFO | jvm 1 | 2014/10/21 08:36:43 | Java HotSpot™ Client VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0
INFO | jvm 1 | 2014/10/21 08:36:43 | Please use CMSClassUnloadingEnabled in place of CMSPermGenSweepingEnabled in the future
ERROR | wrapper | 2014/10/21 08:36:43 | JVM exited while loading the application.
STATUS | wrapper | 2014/10/21 08:36:48 | Reloading Wrapper configuration…
STATUS | wrapper | 2014/10/21 08:36:54 | Launching a JVM…
INFO | jvm 2 | 2014/10/21 08:36:55 | Error occurred during initialization of VM
INFO | jvm 2 | 2014/10/21 08:36:55 | Could not reserve enough space for 2097152KB object heap
INFO | jvm 2 | 2014/10/21 08:36:57 | Java HotSpot™ Client VM warning: ignoring option PermSize=64m; support was removed in 8.0
INFO | jvm 2 | 2014/10/21 08:36:57 | Java HotSpot™ Client VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0
INFO | jvm 2 | 2014/10/21 08:36:57 | Please use CMSClassUnloadingEnabled in place of CMSPermGenSweepingEnabled in the future
ERROR | wrapper | 2014/10/21 08:36:57 | JVM exited while loading the application.
STATUS | wrapper | 2014/10/21 08:37:01 | Reloading Wrapper configuration…
STATUS | wrapper | 2014/10/21 08:37:02 | Launching a JVM…
INFO | jvm 3 | 2014/10/21 08:37:02 | Error occurred during initialization of VM
INFO | jvm 3 | 2014/10/21 08:37:02 | Could not reserve enough space for 2097152KB object heap
INFO | jvm 3 | 2014/10/21 08:37:02 | Java HotSpot™ Client VM warning: ignoring option PermSize=64m; support was removed in 8.0
INFO | jvm 3 | 2014/10/21 08:37:02 | Java HotSpot™ Client VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0
INFO | jvm 3 | 2014/10/21 08:37:02 | Please use CMSClassUnloadingEnabled in place of CMSPermGenSweepingEnabled in the future
ERROR | wrapper | 2014/10/21 08:37:02 | JVM exited while loading the application.
STATUS | wrapper | 2014/10/21 08:37:06 | Reloading Wrapper configuration…
STATUS | wrapper | 2014/10/21 08:37:08 | Launching a JVM…
INFO | jvm 4 | 2014/10/21 08:37:08 | Error occurred during initialization of VM
INFO | jvm 4 | 2014/10/21 08:37:08 | Could not reserve enough space for 2097152KB object heap
INFO | jvm 4 | 2014/10/21 08:37:08 | Java HotSpot™ Client VM warning: ignoring option PermSize=64m; support was removed in 8.0
INFO | jvm 4 | 2014/10/21 08:37:08 | Java HotSpot™ Client VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0
INFO | jvm 4 | 2014/10/21 08:37:08 | Please use CMSClassUnloadingEnabled in place of CMSPermGenSweepingEnabled in the future
ERROR | wrapper | 2014/10/21 08:37:08 | JVM exited while loading the application.
STATUS | wrapper | 2014/10/21 08:37:13 | Reloading Wrapper configuration…
STATUS | wrapper | 2014/10/21 08:37:13 | Launching a JVM…
INFO | jvm 5 | 2014/10/21 08:37:13 | Error occurred during initialization of VM
INFO | jvm 5 | 2014/10/21 08:37:13 | Could not reserve enough space for 2097152KB object heap
INFO | jvm 5 | 2014/10/21 08:37:14 | Java HotSpot™ Client VM warning: ignoring option PermSize=64m; support was removed in 8.0
INFO | jvm 5 | 2014/10/21 08:37:14 | Java HotSpot™ Client VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0
INFO | jvm 5 | 2014/10/21 08:37:14 | Please use CMSClassUnloadingEnabled in place of CMSPermGenSweepingEnabled in the future
ERROR | wrapper | 2014/10/21 08:37:14 | JVM exited while loading the application.
FATAL | wrapper | 2014/10/21 08:37:15 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2014/10/21 08:37:15 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2014/10/21 08:37:15 | <-- Wrapper Stopped

Are you using a 32-bit Java version and trying to set your max heap to 2gb?

You know what? I didn’t look at that. Java just decided to update itself the other day and this is on a 64 bit machine.

Check the output of ‘java -version’ and then look in your ignition.conf file to see what the memory settings are.

I ended up uninstalling java 8, as it was the 32 bit version it put on there, put 7.67 64 bit on, repointed the conf file to it and everything is working fine. I had set java to not auto-update on this computer, so going to have to check into that.

Thanks

Java just did a download to version 8.171 from 8.121 which was working fine when launching the designer. Now it won’t launch the designer but it will launch a project. I tried chrome and IE and even added the address location to the security approval list but nothing is helping. Any thoughts?

Can you enable the Java Console and try launching?

Or just start using the Native Launchers?