I need some help setting up a alarm notification pipeline.
We have a daytime shift, and we have a evening / night / weekend guard.
- If the alarm has a low /diagnostic priority it should not be sent to anyone.
- If the alarm has a medium priority it should only be sent to the daytime shift.
- If the alarm has a high priority it should first try to reach the daytime shift. If no users from daytime is availible, it should be sent to the guard. If no guard is availible, it should be sent to management.
- If the alarm has a high priority it should first try to reach the daytime shift. If no users from daytime is availible, it should be sent to the guard. The alarm should always also be sent to management.
My question is, how can i detect that the alarm has passed through a notification block where no users where availible in the roster?