If your Gateway has internet access, then you just upgrade ignition, and then click on the “update license” link in the Gateway’s configuration web interface (license section).
If you don’t have internet access on the Gateway, then do an offline unactivation and then an activation.
Now that you’re in the 7-day emergency mode, you’ll need to contact your sales rep and let them know. They’ll grant you an extra activation and you can activate again.
I have noticed several scattered post about upgrades. Can there be a section for this somewhere?
I know i have also made some posts for the 7.5/Java 7 updates…
My server have internet access but it still having this problem, For my activation the license on my server, I have to asked sale rep for unlock something for me (again after I do asked them on 1st time unlocked) after I got the reply back from them I can just update the license then I worked.
I just have a question in my mind on ‘how can I do when I would like to upgrade SW to the newest released version which remain/keep my licensed on the server’, why I do serious? Please see the below message from sale rep reply to me when I asked them but I could not find that procedures from the manual.
[color=#0040BF][size=85]“I have granted a new activation and reset the license. You will however need to go to the Gateway and reload the license again for the emergency restriction to be removed. Also please review the User Manual on activation procedures so this situation does not reoccur.” [/size][/color]