Factory SQl unable connect CITEC OPC Server

Thanks for your response.
Dear Colby Clegg,
I already mails the database and screen shots.I tried all the steps you suggested in the forum , while i noticed that it created one more database.And also when the pop up come, we wait per 10 min,but nothing was happened.

The actual scenario is , we have factory sql at windows xp system and CITEC OPC Server 7.0 is at other widows Xp system remotely.The authentication has happened successfully,but once we tried to connect to the Stored connection of the factory Sql it is giving popup that i already attached it.If i connect to the local service , it is atleast showing all the remote servers but once i click on CITEC OPC server , it is not showing any details.

Please let us know what we need to do at CITEC OPC server side and Factory Sql Side. Thanks in advance.