Connection time Out error on email configuration for Alerts

Dear Support,
I want to send mail while alert occurs for which I have done settings in Factory SQL Alert settings given in attached picture.Error occurs while I am testing alert email configuration.

Regards
Shailesh Naik



A “connection timeout” error would indicate that the server isn’t available- at least at the IP & Port that you’ve entered. This could also be caused by a firewall blocking the communication.

Verify that the mail server is indeed running at that address, and that that address is visible to your machine (ping from the command line). Also, verify that port 180 is correct for plain SMTP.

Regards,