Includes unlimited phone technical support, discounts on training and design consultation, and free upgrades to any modules purchased. Contract price is based off current retail price of purchased software.Includes unlimited phone technical support and discounts on training and design consultation. Contract price is based off current retail price of purchased software.Includes free upgrades to any modules purchased. Contract price is based off current retail price of purchased software.

Any support calls after hours or on holidays will be billed at the after-hours rate. There is a 1-hour minimum charge.

Customers who have purchased the Total Care^TM Support Only Contract or the Support & Upgrade Protection Contract will receive a discount on design consultation services.On-site consultation is only available to customers who have purchased the Totcal Care^TM Support Only or Support & Upgrade Protection Contract. There is a 40-hour minumum charge, plus travel and expenses.